February 2012
4 posts
In knowledge-driven organizations, operating in volatile environment,...
– Dilyana Simons (shared on Yammer with me and her other colleagues)
Trust is built by honest, sustained connection, communication and action. This...
– Paul Miller http://digitalworkplacebook.com/why-many-offices-are-hot-beds-of-deceit-not-t
…focusing on the denominator of the productivity equation – the cost side...
– Forbes: The Empowered Employee is Coming; Is The World Ready? http://www.forbes.com/sites/ciocentral/2012/02/09/the-empowered-employee-is-coming-is-the-world-ready/2/
December 2011
3 posts
The best way to shape culture is of course to focus on hiring the people who...
– Why I Hire People Who Fail” by Jeffrey Stibel
You’ve got to find what you love. And that is as true for your work as it...
– Steve Jobs
Management in most organizations is blind for the waste of information work that...
– A friend of mine
November 2011
3 posts
Millions of highly paid MBAs and researchers scattered throughout corporate...
– “Far from the Factory: Lean for the Information Age” by George Gonzalez-Rivas Linus Larsson
40% of college students and 45% of young professionals would accept lower-paying...
– Cisco’s Connected World Technology Report http://t.co/F4U77q5b
I know a lot of companies with impressive mission statements. But there is a...
– Stephen R. Covey
October 2011
1 post
My passion has been to build an enduring company where people were motivated to...
– Steve Jobs http://blogs.hbr.org/cs/2011/10/steve_jobs_solved_the_innovato.html
September 2011
5 posts
Here’s to the crazy ones. The misfits. The rebels. The troublemakers. The round...
– The Crazy Ones, Apple Inc.
W. Edwards Deming at Western CT State University - February 1990
If the industrial revolution’s idea of a great business was one in which...
– Deb Lavoy http://www.cmswire.com/cms/social-business/social-business-doesnt-mean-what-you-think-it-does-neither-does-enterprise-20-012620.php
Thanks to the Social Web, whether internal or external, or both!, knowledge...
– Luis Suarez http://www.elsua.net/2011/09/05/the-social-enterprise-welcome-to-the-era-of-intrapreneurship/
August 2011
10 posts
Web 2.0 IS ALL ABOUT personal sovereignty. About using media to do something...
– Hugh McLeod (via @elsua) http://gapingvoid.com/2011/08/19/its-not-my-content/
Customer service is more important than ever. We have noticed that when...
– Understanding the Customer of the Future
The days of general managers who know a little about a lot of things are...
– “Saving David Brent”, The Economist
We don’t have business units. Once a company has business units, managers tend...
– Patrick Pichette, CFO at Google http://www.mckinseyquarterly.com/Googles_CFO_on_growth_capital_structure_and_leadership_2846
Our process centric world no doubt solves 90% of issues by volume, but provides...
– “Why Exception Handling Should be the Rule” by Sameer Patel
July 2011
6 posts
…the successful change transformations were more likely to set behavioral [as...
– From “Switch” by Dan & Chip Heath
The confusion between what it takes to do well in routine tasks, especially for...
– From “The Knowing-Doing Gap” by Pfeffer & Sutton
To build leadership bottom up, employees need to know that they hold immense...
– Trust Through Transparency by Vineet Nayar
For the first time trust and transparency rank as important to corporate...
– Trust and Transparency Important to Corporate Reputation by Sally Falkow
…there are three interrelated processes that explain why flawed...
– “The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action” BY Jeffrey Pfeffer, Robert I. Sutton
June 2011
14 posts
Like dusty and determined archaeologists, Google’s massive bots crawl the Web...
– “How Facebook Can Put Google Out of Business” by Ben Elowitz
While badges and leaderboards can be effective tools in the modern workplace,...
– Salesforce.com’s Chief Scientist on Why Gamification is the Future of Work
People create value through their social interactions. They always did and they...
– Anne Marie McEwan, http://www.thesmartworkcompany.com/2011/06/social-business-is-not-rocket-science/
But 20th-century, capital “H” Hierarchy (a sort of hardware) and the...
– John Kotter, http://blogs.hbr.org/kotter/2011/05/two-structures-one-organizatio.html
There is always a way to be both ‘business-like” and creative, especially if...
– CV Harquail, http://authenticorganizations.com/harquail/2011/06/15/social-intranet-design-and-organizational-identity-design-for-character-and-functionality/
So here’s the 21st century capitalists’ agenda in a nutshell. First, to rethink...
– Umair Haque http://corporateknights.ca/article/capitalism-reconstructed?page=show
Within any given human system, all sorts of interactions among people are taking...
– Mary Nations http://patternsandpossibilities.squarespace.com/blog/tag/human-systems-dynamics-hsd
The opportunity for learning, Donald Schon suggests, is primarily in discovered...
– “What would Donald Schön think of your social intranet?” by Gordon Ross, http://www.thoughtfarmer.com/blog/2011/06/09/what-would-donald-schon-think-of-your-social-intranet/
Business success is one of the biggest contributors to conventional wisdom. Like...
– “Protect Yourself From Conventional Wisdom” by Holly G. Green, http://www.business-strategy-innovation.com/wordpress/2011/06/protect-yourself-from-conventional-wisdom/
Before anyone takes on a leadership role, they should ask themselves, “Why...
– “Why Leaders Lose Their Way” by Bill George http://blogs.hbr.org/hbsfaculty/2011/06/why-leaders-lose-their-way.html
…attitudes follow behavior…people accept new beliefs as a result of...
– Pfeffer & Sutton, “The Knowing-Doing Gap”, 2000
Typically, functions and levels in organizations often converse through reports,...
– Ashkenas and Jick, “From Dialogue to Action in GE Work-Out”, 1992
May 2011
6 posts
The real genius of organizations is the informal, impromptu, often inspired ways...
– John Seeley Brown (via Frédéric Domon, http://www.entreprisecollaborative.com/index.php/en/articles/192-pourquoi-opposer-apprentissage-formel-ou-informel)
We talk much of Imagination. We talk of the Imagination of Poets, the...
– Ada Lovelace, 1815-1852, Founder of Scientific Computing
However hard you try, you can not motivate another human being. Humans are...
– Rajeev Pershawaria, The Three Things That Employees Really Care About http://www.fastcompany.com/1753078/too-many-bosses-too-few-leaders-rajeev-pershawaria
When you are listening to a language by collecting pieces of paper, that’s...
– Peter Gilliver, an Oxford English Dictionary lexicographer and resident historian